Final Note
At Blackdown IT, transparency is everything. These FAQs are here to give you clarity, but if you have a question not covered here, just get in touch
and I’ll be happy to help.
Frequently Asked Questions
Who is Blackdown IT suited for?
About Blackdown IT
My services cater to businesses of all sizes — from startups to established firms — looking for custom websites, SEO, and IT support that fit their goals and budget.
How is Blackdown IT different?
About Blackdown IT
I build fully custom-coded websites rather than relying on templates, ensuring unique, high-performing results. With transparent pricing and personal service, you can trust that what we agree is what you get.
What services does Blackdown IT Limited offer?
About Blackdown IT
I provide bespoke website design, SEO optimisation, hosting setup, and ongoing IT support. Optional add-ons include professional photography, videography, and drone footage. See the Services page for full details.
How do I get started?
Getting Started
Simply contact me for a free consultation. We can connect online or arrange a call to discuss your needs. You’ll receive a clear quote and project timeline with no obligation.
How long does it take to build my website?
Getting Started
Most projects take between two and four weeks, depending on complexity and requirements. After our consultation, I’ll give you a tailored timeline.
What is your free website audit?
Getting Started
If you already have a website, I’ll review its SEO, performance, accessibility, and content. You’ll receive a clear report with practical recommendations — free of charge and with no obligation.
Why does content quality matter?
Jargon Buster
High-quality content builds trust, improves user experience, and boosts your SEO. Search engines favour well-structured, useful content, so investing in good copy and visuals directly supports your website’s success.
What is website performance/load speed?
Jargon Buster
Load speed is how quickly your site becomes usable. Faster sites keep visitors engaged and rank better in search engines. I optimise performance so your site is fast, reliable, and search-friendly.
What is website hosting?
Jargon Buster
Hosting is the service that makes your website accessible online. I provide fast, secure hosting with high uptime, SSL certificates, regular backups, and ongoing support — so your website is always available.
What is SEO?
Jargon Buster
Search Engine Optimisation (SEO) is about making your website more visible in Google and other search engines. I combine keyword research, on-page optimisation, technical fixes, and content strategy to help you attract more of the right visitors.
What is accessibility?
Jargon Buster
Accessibility ensures your website can be used by everyone, including people with disabilities. It’s vital for inclusivity, improves SEO, and ensures compliance with accessibility standards.
What is website structure?
Jargon Buster
Website structure is how pages are organised and linked. A clear structure improves navigation, boosts SEO, and helps visitors (and search engines) find information easily.
Can I skip ongoing support?
Ongoing Support
Yes. You can choose a one-time project or ad-hoc services (£50–£90/hour).
What does ongoing support cover?
Ongoing Support
Maintenance plans (£49–£299/month) include updates, security, SEO enhancements, analytics, and ranking reports to keep your website competitive.
What are your pricing plans?
Pricing & Process
Standard (£995): 1–5 page site, domain, hosting, basic SEO, two revisions.
Premium (£2,495): 5–10 pages, advanced features, enhanced SEO, analytics.
Enterprise (£5,995): Complex sites such as e-commerce, booking systems, integrations.
Maintenance plans available at £49, £99, and £299/month.
What's your process?
Pricing & Process
My process includes:
Consultation
Domain & hosting setup
Custom design (with revisions)
Development & testing
Launch & handover
Optional ongoing support
Do you stick to quoted prices?
Pricing & Process
Yes. I always charge exactly what’s agreed, with no hidden costs. Optional extras (like logo design) are clearly quoted upfront. Hourly rates (£29–£99) depend on task complexity.